Maintaining Hardware and Software
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These links relate to maintaining and troubleshooting hardware and software.
(23 records found)
All Experts
http://www.allexperts.com
All Experts claims to be the largest free question and answer service on the Internet with thousand of volunteer experts ready to answer nearly question on topics ranging from auto repair to medicine, grammar, legal issues and home gardening. First pick a topic and browse the list of available volunteers and their credentials. Fire off your question and within three days, you should get an e-mail response. Another option is to post a question on a message board and invite answers from multiple experts as well as discussion from other web site visitors.
Computer Virus Myths Home Page
http://www.vmyths.com/
Learn about computer virus myths, hoaxes, urban legends and implications here. Because computer users often suspect a virus if anything unusual happens to their computer, the staff of this site debunks some of the more common misconceptions. The expert behind the site, Rob Rosenberger, is a consultant to PC Magazine and a frequent lecturer on viruses and hoaxes.
Dell Computer Support
http://support.dell.com
Dell users who provide information about themselves and their Dell system models can customize a support site for themselves including information on computer applications, basic programs and answers to commonly asked questions about the company's systems. This is also the site to track the status of orders placed with the company and to e-mail questions to customer service representatives.
Epson Technical Support
http://www.epson.com/support
Owners of Epson computer products can take advantage of the company's downloads, documentation and troubleshooting through this site. Documentation is presented in PDF file format, which is viewable using the widely available Adobe Acrobat Reader software. User manuals and product support bulletins are also posted here in their entirety.
FileMaker Pro Support
http://www.filemaker.com/support
FileMaker Pro users can obtain technical support, updates, templates and trial software at this site, which also sells and supports the popular business and database software. Templates cover such business applications as collections, employee time keeping, conference planning and expenses. For on-line demos of new FileMaker products, site visitors will need to download QuickTime software first.
Gateway Computer Support
http://www.gateway.com/support
Look here for Gateway's latest virus information, technical support and frequently asked questions. Gateway computer owners can also find on-line versions of their products' user manuals and other documentation. Driver download files available through this support site allow various printers and other peripherals to function smoothly with Gateway hardware.
HealthyPC
http://www.zdnet.com/zdhelp/filters/healthypc
To keep your PC working the way it should, zdnet offers anti-virus information, maintenance tips, troubleshooting and ergonomic advice. The site is linked to several anti-virus software companies and to databases of books, classes, newsletters and technical support sites. If you need information from a particular manufacturer, a search feature on this site will help you locate that manufacturer and any web sites or technical support lines that service their products.
Hewlett Packard Services and Support
http://www.hp.com/ghp/services.html
To find HP-certified service centers convenient to you, check out this site, which can refer you to technicians who will service your HP equipment. HP also offers diagnostic advice and troubleshooting over the phone for a fee based on the length of the phone conversation needed to work through the caller's question. Details on the fee-based diagnostic help are available within the services section of HP's web site.
IBM Technical Support
http://www-1.ibm.com/support
Pull-down menus and key word searches on IBM's technical support site make it easier to find the category of technical advice or service that the web site user seeks. This is also the place to subscribe to iSource, a subscription service to get the latest IBM press releases, product announcements and promotions delivered directly to your e-mail address.
Inquiry.com
http://www.inquiry.com
Inquiry.com offers answers to development questions for information technology professionals. Among the zones of expertise for this site's consultants are C++, Java, Linux, SQL and XML. Subscribers can submit questions to Inquiry's experts via e-mail. Trial 30-day subscriptions are available to acquaint users with the site's usefulness before taking out paid subscriptions.
Mac Managers
http://www.mac-mgrs.org
Mac Managers defines itself as a community of people who manage Macintoshes and come together for peer support. Through a mailing list and this site, Mac Managers attempts to troubleshoot and resolve system management problems in both Macintosh and cross-platform environments. Searching their archive brings up older postings and discussions within their mailing list bulletin board,
Microsoft Corporation
http://www.microsoft.com
Microsoft's site offers a wide range of free downloads including a number of games and reference tools such as maps. This is also the spot for Windows updates and a schedule of computer-related events, training sessions and conferences. The company's news releases and press statements are displayed here, and there are promotional offers to join the Microsoft network for web access, e-mail, discussion groups and messenger service. The shopping link has software, hardware and computer-related books.
Microsoft Support Online
http://support.microsoft.com/directory
This Microsoft site offers a searchable data base, downloads for many of its products including patches and updates, phone numbers for technical questions and a frequently asked questions section organized by product. From this main support site, users can select more specialized sites geared toward home computer users, business users, software developers, technology professionals, consultants and computer manufacturers.
No Wonder
http://www.nowonder.com
No Wonder is an on-line market for information technology support and services. Site users are invited to submit questions or requests. Independent providers can then submit bids for that business. The providers are profiled according to skills and experience as well as ratings from other No Wonder users. Other tools provided here include live "chat sessions" about computer problems and shared desktop capability to let a provider fix a problem right on your computer.
Novell Product Support
http://support.novell.com/products
This Novell site has a database with information on net ware, connectivity products, management software, group ware and security/firewall products and services. The support discussion groups allow users to post questions and receive answers from volunteer systems operators. The helpful "Before You Call" section provides information on what the Novell Technical Support staff will need to know to resolve your issue or guide you through certain kinds of technical problems.
PC Guide
http://www.PCGuide.com/ts/index.htm
Calling itself a PC troubleshooting and repair guide, this site says it can help detect and correct many common problems that plague home and business computers. Also included are sections on dealing with vendor warranties and repairing computers. Try the Troubleshooting Expert section for a database of questions and answers on common problems as generated by a computerized system that picks up on keywords and phrases in your question.
PC Mechanic
http://www.pcmech.com
PC Mechanic staff members devote themselves to reviewing and writing about the newest hardware, software and networking issues. One staff person concentrates on advances in gaming and another follows news developments in the computer industry. Web site visitors can join on-going discussion groups moderated by PC Mechanic experts. These discussions focus on hardware questions, peripherals, networking, alternative operating systems and programming among other topics.
Symantec Technical Support
http://www.symantec.com/techsupp/index.html
This Internet security company's technical support site offers help with more than 100 kinds of computer software in numerous versions. Each selection calls up troubleshooting information, a searchable database, updates and patches, data recovery and software registration. The company markets its support services on several tiers based upon company size and the level of troubleshooting and personal consulting required. Each level includes access to secured web sites, newsletters and toll-free telephone support.
Three Macs and a Printer
http://www.threemacs.com
With its focus on small networks (up to ten Macs), Threemacs says it will explain Macintosh networking in plain English for all levels of users. Topics covered at this site include a network tutorial, setting up a network, adding to an existing network, solving problems and finding network products. Sign up for Threemacs newsletter for period e-mail about web site updates and network-related news.
Troubleshooting
http://www.MacintoshOS.com/troubleshooting/troubleshooting.shtml
Troubleshooting on a Macintosh system can start at this site with a three-step method to eliminate the possibility of software problems. Once that's completed, the site guides you through frequently asked questions and common solutions in areas of networking, hardware, system errors, printing and general maintenance. A link to a shareware library archive gives Mac users the option of trying out new and experimental programs for their systems.
USB Information
http://www.usb.org
Universal Serial Bus connects computers and peripherals. Through its web site, users can get information about a wide range of retail and development products, digital photography, digital imaging, PC-telephony and video conferencing. Their product search site takes the user to sites and contact persons with specifications and technical information on that hardware.
Where to Buy Online
http://shopper.cnet.com
Cnet features technology news, product reviews and comparison-shopping. The Cnet shopper section links directly to more than 100 online merchants and a search feature helps sort through the listings. Site visitors can sign up for several Cnet electronic newsletters and auction alerts on a variety of products.
WinFiles
http://www.winfiles.com
Look on this site for Windows shareware, drivers, software reviews and price comparisons. There is a tech auction site for registered bidders and a tips and tricks section with diagnostic pointers, fun tips, disk and file recommendations and installation guidelines. WinFiles web site visitors share their favorite tips to increase productivity or to customize common software for more user-friendly applications.
CAPT assumes no responsiblity with regard to the content of sites listed on these pages. We have made every effort to verify the accuracy, relevance and appropriateness of the references included, but cannot guarantee that they will meet your needs. We encourage your visiting these sites prior to recommending their use to others. We also welcome your comments and suggestions.
